<h2>The Problem:</h2>
Before partnering with ITD Global, SAIME TRADING faced significant challenges in their shipping process. The primary issues included large shipping charges and the inconvenience of personally dropping off shipments at parcel shops, resulting in time-consuming and inefficient operations.
<h2>How we helped</h2>
ITD Global stepped in to provide a comprehensive solution to Saime Trading&#8217;s shipping woes. The key components of our solution included:
<ul>
<li style="font-weight: 400;">User-Friendly Shipment Booking Portal: Our user-friendly online portal was implemented, streamlining the shipment booking process. ITD’s portal is an unlimited rule-based platform that seamlessly integrates with customers&#8217; shopping carts and modern marketplaces.</li>
<li style="font-weight: 400;">Daily Collection Service: To alleviate the burden of daily drop-offs, ITD Global implemented a tailored collection service. This service is not just about picking up parcels; it&#8217;s a strategic shift designed to free Saime Trading from the logistical hassles of physical drop-offs, thereby streamlining their operations and saving valuable time.</li>
<li style="font-weight: 400;">Competitive Shipping Rates: ITD Global’s large buying power and access to multiple carriers enabled us to offer highly competitive shipping rates, ensuring that Saime Trading could reduce costs compared to their previous solutions. </li>
<li style="font-weight: 400;">Access to Customer Service:  Saime Trading gained access to ITD Globals&#8217; in-house dedicated customer service representatives, providing assistance and resolving any issues promptly.</li>
<li style="font-weight: 400;">Account Management: ITD has robust account management services to ensure that Saime Trading&#8217;s shipping needs are efficiently met and optimised.</li>
</ul>
<h2>The Result:</h2>
Implementing ITD Global&#8217;s parcel delivery solutions resulted in significant time and cost savings for Saime Trading. The streamlined shipping process allowed them to focus on their core business activities without the burden of cumbersome logistical challenges.
<h2>What the customer said:</h2>
Hassan from Saime Trading expressed the reasons for switching to ITD Global, citing multiple benefits:
&#8220;Though I use Evri, it’s not an Evri collection &#8211; I don’t believe I have a proper account for them. I use the shop drop-off service; I have to drop off the parcels every day myself. Reasons for switching to ITD Global are many, such as time savings as ITD will do collection service. Better rates are offered compared to what I was paying.  Furthermore, the feedback I’ve had about the services and working with ITD from other suppliers is also another reason.&#8221; 
 
Hassan from Saime Trading also added: “I’d like to add that ITD has surpassed my expectations in a very short period of time. Key reasons being the communication from the account management and IT team. They are always on hand, more than happy to help and make this very apparent from the way they communicate and how quickly they resolve any queries and a follow up call or email to ensure that everything is as expected. I had heard great things about ITD Global from others in the market using them, now I vouch for the same.” 
ITD Global successfully addressed Saime Trading’s shipping challenges, providing a comprehensive solution that not only saved time and money but also enhanced overall operational efficiency. The positive feedback from the customer underscores the success of the collaboration and the value added by ITD Global&#8217;s shipping services.

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Homeware

E-commerce

Saime Trading

Helping our client save 45% on Express Courier costs

Junction 18 Ltd / Shruti Designs are one of the UK’s largest design LED giftware &amp; homeware manufacturers, selling into major retailers, independents, and supermarkets.
<h2>The Problem</h2>
Unfortunately, Shruti Designs experienced communication failure with their existing Express Courier provider, as well as uncompetitive pricing in the market, feeling like they were just another account number to their carrier. They experienced slow communication and poor service.
<h2>How We Helped</h2>
We were able to offer not only more competitive pricing through our Express Courier accounts, but also, we supported the brand with a dedicated account manager to ensure the smooth transit of urgent samples from Far East Asia.
By working closely with the J18 team, we managed the supply chain, working only in their best interests, on larger imports to position on either express or economy courier or air freight, depending on size and weight.
We helped J18 save 45% of their annual income by using our more cost-effective option of Express Courier services, whilst not compromising on service levels. We’re still as attentive as ever.
We utilised the ITD China office in supporting the brand with China suppliers, which provided added local value
<blockquote>“As a company, we have been using ITD&#8217;s services now for several years. They are extremely competitive price-wise &amp; offer excellent service.
They have made our lives so much easier and enabled us to concentrate on our main business without having to worry about the logistics of air freight. I would thoroughly recommend them to anyone.”</blockquote>
Karen, Imports Manager

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Air Freight

Express Courier

Junction 18 / Shruti Designs

Delivering cost-effective courier solutions resulting in up to 35% annual savings

Sifcon International PLC is a leading supplier of gifts and interior accessories to retailers of all sizes. Catering to almost every department including Home, Garden, Kitchen, Bathroom, Baby, Pets, Arts &amp; Crafts. Their core collection of established best sellers and bespoke options can be found at all major retailers, DIY &amp; garden chains and supermarkets.
<h2>The Problem</h2>
Sifcon came to ITD with existing service and pricing issues with their current Express Courier. So, we stepped in with our wealth of industry expertise and cost-effective solutions.
<h2>How We Helped</h2>
By understanding Sifton’s volumes and profile, we were able to provide a two-pronged approach to importing their samples. For SMS or UK &amp; European trade fairs, we worked closely with their team in providing a sample consolidation service allowing them to plan and coordinate better.
Throughout the year, we supplied and managed more competitive Express Courier rates than working directly with the carrier.
This resulted in both better communication with the courier and sample savings through the bi-weekly sample consolidation service from China. Annually, savings were upwards of 35%!
<blockquote>“Our experience with ITD has been positive and we have no problems with continuing our business relationship.
Emailed quotations come back to us quickly and confirmation of collection is prompt.
We have no problems in recommending ITD to other businesses.&#8221;</blockquote>
Scott, Buying Director
&nbsp;

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Parcel Consolidation

Sifcon International PLC

Stepping in with improved service and communication

Cummins is an innovative global power technology leader with complementary business units that design, engineer, manufacture and distribute service engines and related technologies.
With over 7,000 locations and more than 60,000 people worldwide across 190 countries and territories, Cummins has sales of over $23.5 billion.
<h2>The Problem</h2>
Like many other businesses, due to the Covid-19 pandemic, Cummins unfortunately also experienced major supply chain issues across its European warehouses. They also experienced issues due to The Ever Given blocking the Suez Canal in 2021.
With no solutions at hand, ITD were able to step in quickly and support its UK &amp; European facilities.
<h2>How We Helped</h2>
We stepped in and supported Cummins both on service and communication levels with all their European facilities, in transitioning, arranging &amp; managing containers from Mainland China into the UK &amp; Europe via Rail Freight.
By offering a combination of block trains and daily departures from across 13 terminals in China, we were able to ensure that Cummins’ plants did not run into ‘Line Stop’.
We prepared and distributed across all of Cummins’ plants with daily reports of all live movements. We arranged daily Zoom meetings with each plant, allowing us to work closely with individual sites to ensure the continued smooth transit from start to finish.
<blockquote>“ITD Global transported automotive material from China to Europe by rail during this difficult period in global transportation; they have always ensured continuity of capacity and service.
The team always provide accurate and timely transit and invoicing, and have provided excellent service during 2021.”</blockquote>

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Automotive

Freight

Rail Freight

Cummins

Fast-acting solutions for major supply chain issues

Regatta is one of the best known outdoor &amp; fashion brands in the UK. They make great, affordable products, so outdoor enthusiasts can continue to enjoy exploring without the worry of costs. They started as a company of 12, and now there are millions in the team.
<h2>The Problem</h2>
During the Covid-19 pandemic, like most businesses, Regatta faced major supply chain issues and increasing challenges around global shipping. This was also in part due to The Ever Given vessel.
The Ever Given was travelling through the Suez Canal and unfortunately, caught in a sandstorm. The winds caused the ship to become wedged across the canal path, blocking it for hundreds of other ships and disrupting worldwide trade.
<h2>How We Helped</h2>
ITD were quick to respond with both solutions and services, coupled with competitive pricing. We offered a variety of services across Regatta’s supply chain including charter vessels from Mainland China into the UK, Rail Freight originating from 13 terminals across China, and Air Freight for more urgent POs from across the Far East Asia.
We also provided sea-air services from Myanmar into both Regatta’s UK and Polish DCs.
Throughout these challenges, we worked closely with the Regatta Operations teams to ensure their supply chain continued. Communication was a key driver for Regatta, not only on a personal level between businesses, but also with visibility through our live Freight Management Software.
We acted as one point of regular and transparent contact for Regatta, successfully meeting all of their shipment fulfilment needs.
“We have been working with ITD Global who we have found to be a professional and well-connected organisation. The service operation is excellent and we are kept well informed throughout the process.
We have been able to keep our challenging supply chain moving throughout peak season and the Covid pandemic using innovative and nimble solutions suggested to us by ITD, which has enabled us to keep our customers and internal teams happy. We would highly recommend ITD Global to others who require a partner who cares and offers solutions to real-time obstacles.”

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Fashion

Regatta

Fast-thinking B2B and e-commerce solutions

<h2>Who they are</h2>
There are two aspects to Lifetime Brands Ltd.’s business. They have the B2B wholesale division and recently kick-started their e-commerce business.
After an unfortunate cyber incident with Fed Ex/TNT, Lifetime Brands Ltd missed out on several days’ worth of parcel collections. That’s where we came in. We acted fast and came in quickly to start collecting from them to get their customers B2B.
After this, Lifetime Brands Ltd looked to ITD for help with their new e-commerce business. We put this Evri and although the volumes were low to begin with, we also offered and set them up on Zig Zag returns portal. This enabled everything to run smoothly and for returns to run.
Having a very strong working relationship has helped us to retain and grow the business with this client.
Fed Ex were unable to collect for several days, and we started to collect via a trailer.
We reacted quickly and were able to commence collections on our local fleet whilst we waited for the trailer collection to be set up – we also set them up with return services via Zig Zag.
They know they can rely on us, and we are nimble enough to react when they need us.

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Kitchenware

Lifetime Brands Ltd (Kitchencraft)

Solving the problem of larger parcels where others failed

When Wenrit Global’s current supplier were unable to meet their requirements for larger parcels for their flatpack furniture and household items, ITD Global stepped in with the perfect solution.
<h2>The background</h2>
Our client are a fulfilment company with a wide range of Chinese clients, distributing flatpack furniture and household items in the UK from their warehouses. Their clients ship their goods from China and they sell on Amazon. Once product sells, they ship using Yodel services.
With an annual spend of £750k+, they fill 2-4 trailers on an average day – that’s approximately 2000 parcels per day.
&#8220;I have worked closely with ITD Global for many years and the support and expertise received from my Account Manager Chris Brady has been excellent. His knowledge of the logistics industry enables him to direct our business in the right direction and grow sales.&#8221; 
&#8211;        Wenrit Global
“I have built the relationship with the client over 6 years, working closely with them to provide excellent Account Manager expertise and experience. They appreciate that no obstacle is too big to overcome and we offer a “can do” attitude. A result of the close relationship has been referrals to numerous new clients.”

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Furniture

Wenrit Global

ITD Global Provide 3000 Weekly Shipments for Red Label

As a large and successful business with much demand, Red Label sought experienced logistics professionals to manage their shipment needs in a fast and efficient way. So they came to us.
<h2>What they needed</h2>
Red Label is renowned for selling perfume and beauty products at discounted value. Being a large business, they needed a no-fuss logistics solution to take care of all their fulfilment needs.
<h2>What we did</h2>
ITD Global swooped in as one singular point of contact for all their shipping needs. Red Label wanted to be able to use a multitude of first-rate carriers under one umbrella. And that’s exactly what we gave them.
With our expansive network of carriers, were able to match Red Label with the best multi-carrier solution for their business, successfully resulting in consistently streamlining 3000 weekly shipments for them.
‘I am very happy with the service that ITD provide such as direct collections, multi-carrier solutions and much more. They have streamlined and made things a lot easier for us as a business and provide very competitive rates.’

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Health & Beauty

Red Label

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