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We connect to Amazon, eBay, Etsy, Temu and TikTok Shop. Orders from each channel land in one queue, routed to a carrier that can meet that marketplace's delivery window, so fewer of them slip into a penalty.
A few of the ways multi-channel sellers run these integrations. Each pulls the order and its SLA, then pushes tracking back to the right marketplace account.
A seller across three channels. We pull Amazon, eBay and TikTok Shop orders into one queue, and route each to a carrier that can meet that marketplace's delivery window. Far fewer orders slip into a penalty.
A craft seller on Etsy shipping small parcels at home and abroad. Etsy orders default to Royal Mail Tracked 24 in the UK and Royal Mail International Tracked for export, with Evri ParcelShop as the fallback where collection is patchy. Tracking pushes back into Etsy so buyers get the right link.
A brand selling DTC on Shopify and on Amazon Seller Central. We pull both order streams into one queue, holding Amazon's delivery promise on its orders and routing the Shopify ones on our rates. The dispatch team runs a single queue.
A fashion brand selling across Germany, France and the Netherlands. Dispatch goes via DPD and DHL Parcel, and returns route through our returns portal with pre-paid labels set to each marketplace's requirements. Each return logs back into the brand's order system.
Marketplaces work differently from a plain eCommerce store in two ways. The order carries an SLA the carrier has to meet, and the marketplace polices it with penalty fees and rating drops. We handle both at the routing step.
Each integration brings the order and its SLA: Amazon's promised delivery date, eBay's estimated range, TikTok Shop's dispatch window. That SLA becomes a routing constraint.
We rule out any carrier that can't make the promised date, then take the best-priced one of those that can. If none can hit it, the order surfaces in the exceptions queue before the marketplace notices.
The carrier and tracking push back under the right seller account, through each marketplace's own confirmation API. Nothing is uploaded by hand.
Amazon, eBay, Etsy, Temu and TikTok Shop, with more added over time.
Yes, native. Orders pull in with the delivery promise attached, and the carrier and tracking confirm back through Amazon's API.
Yes. Marketplace and store orders land in the same queue, each routed to a carrier that can meet its window.
Yes. Returns route through our returns portal with pre-paid labels set to each marketplace's requirements, and log back into your order system.
We can still connect it. Our API and custom integrations pull orders in with their SLA and confirm tracking back, the same as a native connector.
We can't promise a marketplace never penalises you. But routing each order to a carrier that can meet its window means far fewer slip through, and the exceptions queue flags the ones at risk before the marketplace does.
Connect the channels you sell on and dispatch them from one queue, each order on a carrier that can meet its window.
