How Saime Trading ditched the daily drop off and cut their shipping costs

Item: ITD Global
Author: Hassan

Saime Trading is a UK-based wholesale and retail business shipping parcels to customers across the country. Their parcel delivery operation had grown around what was available rather than what actually worked: every day, someone from the team was physically dropping off parcels at a shop counter. ITD Global replaced the daily drop off with a dedicated collection service and a multi-carrier booking portal, cutting their shipping costs against what they had been paying.

Last updated 22 July 2026

Lower

Shipping costs

multi-carrier buying power vs their previous setup

Daily

Collections

dedicated collection replaced parcel-shop drop-offs

Account team

dedicated account management + in-house customer service

At a glance

Industry: Wholesale & Retail, eCommerce
ICP: Domestic Parcel
Market: UK Domestic
Key Feature: Daily collection service, multi-carrier booking portal
Services: Courier rate access, shipment booking, dedicated account management

The stack behind this story

Shipping

UK Domestic

Carriers

Evri

Integrations

Connexx

The Challenge

Saime Trading were paying high shipping costs and manually dropping off every parcel at a local shop, every single day. There was no courier collection in place, no account management, and no one looking at whether the rates reflected the volume they were sending. For a business trying to grow, the daily drop off routine was a drain on time that should have gone elsewhere.

The Solution

ITD Global replaced the daily drop off with a proper shipment booking portal and a dedicated collection service — Saime Trading no longer needed to leave the building to get a parcel out the door. Using ITD Global's buying power and multi-carrier network, we brought their shipping costs down significantly compared to what they had been paying. A dedicated account manager and in-house customer service team backed the whole thing, so there was always someone to call when something needed sorting.

“Though I use Evri, it's not an Evri collection. I use the shop drop-off service; I have to drop off the parcels every day myself. Reasons for switching to ITD Global are many, such as time savings as ITD will do collection service. Better rates are offered compared to what I was paying.”
Hassan, Saime Trading

The Result

A dedicated collection service replaced the daily trip to the shop counter, giving the team that time back. The online booking portal integrates directly with shopping carts and marketplaces, removing manual admin from the parcel delivery process. Through ITD Global's buying power and access to multiple carriers, Saime Trading secured shipping costs lower than their previous setup without compromising on service — backed by dedicated customer service and account management as a consistent point of contact.

“ITD has surpassed my expectations in a very short period of time. Key reasons being the communication from the account management and IT team. They are always on hand and make this very apparent from the way they communicate and how quickly they resolve any queries.”
Hassan, Saime Trading