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The UK's national postal network, reaching every address in the country.
Royal Mail delivers to every residential and business address in the UK — something no other carrier matches. For eCommerce businesses, it remains the go-to for lighter parcels, large-letter formats, and services requiring a signature or guaranteed delivery time. Through ITD, you access Royal Mail's full business service range on rates managed at network scale, with the carrier relationship handled on your behalf.
Royal Mail is the UK's designated universal service provider, operating one of the world's most comprehensive postal networks. It serves every UK address six days a week, covering both parcels and letters. For eCommerce businesses, Royal Mail's tracked parcel services — alongside its guaranteed and signed-for options — make it a core part of most carrier mixes, particularly for lighter shipments and subscription or clothing businesses.
Royal Mail rates for business are volume dependent. Access to Tracked 24 and Tracked 48 requires a minimum annual volume threshold, and the rates on a direct account reflect the volume that account alone carries. For businesses whose Royal Mail volume is growing, or who want to consolidate carrier management under one relationship, accessing Royal Mail through ITD removes those barriers.
Everything you get from Royal Mail, enhanced with ITD's automation, analytics, and multi-carrier intelligence.
2-3 day tracked delivery with end-to-end tracking as standard. The most widely used Royal Mail service for standard eCommerce parcels.
Next working day tracked delivery. Full tracking included and suitable for time-sensitive orders where Special Delivery is not required.
Guaranteed delivery by 1pm the next working day with signature on delivery. Includes compensation cover — the recommended service for high-value items.
1st Class with 1–2-day delivery or 2nd Class with 2-3 day delivery, both with signature confirmation. Suitable for lower-weight items where proof of delivery is required.
ITD manages the carrier relationship and rates on your behalf. The rates on each shipment reflect network-scale buying power, not what a single business account achieves independently.
Every Royal Mail service you can book and track from the ITD dashboard.
Connect your account in minutes. No migration, no downtime.