Carrier
Definition. Amazon's discounted shipping rates available only for orders placed on Amazon, bought through Seller Central or an integrated platform.
Amazon Buy Shipping covers a limited carrier list (Royal Mail, Amazon Shipping, Evri, and a handful of others) at negotiated rates. It is cheap for Amazon orders and useless for everything else. Sellers running Amazon plus eBay, Etsy, or Shopify need a multi-carrier platform that includes Amazon Buy Shipping inside a wider queue.
Carrier
Definition. The website a carrier provides for booking shipments, printing labels, and tracking parcels for a single account.
Every UK shipper recognises the pattern. Royal Mail Click and Drop, DPD Shipping Portal, Evri Business, DHL MyDHL+, Amazon Seller Central. A business shipping through four carriers logs into four portals. Multi-carrier platforms replace the portal stack with one queue.
Carrier
Definition. A sub-account under a parent carrier contract, typically used by 3PLs to give each brand client its own rate card, reporting, and labels.
A 3PL holds the master agreement with Royal Mail, DPD, Evri, or DHL and creates a child account per brand client. Each child account has its own rate card, its own dispatch rules, and its own branded tracking page. Connexx manages unlimited child accounts under one parent contract, with billing and SLAs tracked per client.
Carrier
Definition. Royal Mail's free online shipping tool for printing labels and booking collections.
Click and Drop is the default starting point for UK small businesses on Royal Mail. It works for Royal Mail-only operations. Once a business adds Evri, DPD, or Parcelforce, the workflow fragments and the team starts juggling portals.
Carrier
Definition. A delivery option where the parcel is dropped at a third-party location (shop or locker) rather than collected from the sender or delivered to a residence.
Evri ParcelShop, InPost lockers, and Royal Mail Customer Service Points are the main UK drop-off networks. Drop-off rates are typically 30 to 40 per cent cheaper than door collection. Most consumer eCommerce brands offer drop-off as a low-cost delivery tier at checkout.
Carrier
Definition. A variable cost line every carrier adds to base shipping rates to cover diesel and aviation fuel price movement.
Royal Mail, DPD, DHL, FedEx, UPS, and the pallet networks all publish a monthly fuel surcharge as a percentage of the base rate. It changes month to month. Carrier portals show it in the invoice. A rate engine has to pull the live surcharge to compare carriers honestly.
Carrier
Definition. The UK surcharge zone covering the Scottish Highlands, Scottish islands, Isle of Man, and the Channel Islands, where every major carrier applies an additional fee.
Every UK shipper knows the Highlands surcharge. A parcel from London to Inverness costs more than London to Glasgow on most carriers. The postcode prefixes that trigger the surcharge are published by each carrier and change occasionally. Routing rules in a multi-carrier platform apply the right carrier per postcode automatically.
CarrierLSR
Definition. An Amazon and eBay seller metric tracking the percentage of orders dispatched after the platform's deadline.
Amazon's LSR threshold is 4 per cent. Cross it and your seller account is at risk of suspension. The metric is unforgiving because it covers every order shipped from your seller account, including orders missed during a system outage or a carrier strike.
Carrier
Definition. The carrier zone covering England, Wales, and mainland Scotland, excluding the Highlands, Islands, Channel Islands, and Northern Ireland.
Mainland UK is the base zone. Highlands & Islands, Channel Islands, Northern Ireland, and BFPO addresses each carry surcharges or different routing. Carrier rate cards quote a Mainland UK price and then list the surcharge zones separately.
Carrier
Definition. A shipping setup that connects one business to two or more parcel carriers from a single platform, with rate comparison between them per order.
The product category Connexx belongs to. A multi-carrier platform compares live rates across Royal Mail, DPD, Evri, Parcelforce, DHL, FedEx, UPS, Amazon Shipping, and others on every shipment, picks the cheapest compliant option, and generates the label in one click. The alternative is logging into each carrier's portal separately.
Carrier
Definition. A carrier rate lower than the published rack rate, available to high-volume shippers or to platforms that aggregate volume across many customers.
Royal Mail, DPD, Evri, and DHL all negotiate rates against committed volume. A small business shipping 50 parcels a day will not get a negotiated rate directly. A platform like Connexx aggregates volume across thousands of shippers and passes the negotiated rates down to every customer, regardless of individual volume.
CarrierOTDR
Definition. An Amazon seller metric tracking the percentage of orders delivered by the promised delivery date.
OTDR is Amazon's newer SLA metric, complementing Valid Tracking Rate and Late Shipment Rate. The threshold is 92 per cent. Carrier choice, dispatch cutoff, and weather all affect it. A multi-carrier platform routes Amazon orders through carriers with strong OTDR performance on the specific lane and weight tier.
Carrier
Definition. A postcode outside a carrier's standard delivery zone, where the carrier applies a surcharge or refuses the shipment.
Every UK carrier publishes an out-of-area postcode list. Highlands, Islands, Channel Islands, and Northern Ireland are the common ones. DPD and Evri each have slightly different lists, which is why an automated routing rule beats a manual choice. A wrong out-of-area decision costs a redelivery charge or a returned parcel.
CarrierPOD
Definition. Evidence that a parcel was delivered, usually a signature or photograph captured by the carrier driver at the delivery address.
B2B shipments depend on POD because the buyer expects evidence the consignment arrived intact. DPD, DHL, UPS, and the pallet networks all capture signature or photo POD by default. Connexx pulls POD events back into the ERP automatically so finance and customer service can answer disputes without logging into a carrier portal.
Carrier
Definition. A carrier's published list price for a shipment, before any negotiated discount.
Rack rates are the rates a small or new shipper pays unless they negotiate. Royal Mail publishes Business Account rack rates. DPD publishes a public rate card. Volume buyers and aggregator platforms negotiate below rack. The gap between rack and negotiated is where Connexx saves money for small and mid-market shippers.
Carrier
Definition. The price schedule for a carrier's services, broken down by weight tier, destination zone, and service speed.
Every carrier has a rate card. Royal Mail's is structured by service (Tracked 24, Tracked 48, Special Delivery), weight band, and destination. DPD's adds size-based dim weight. A 3PL holds a rate card per client. Rate cards change at least annually and often quarterly.
Carrier
Definition. The component of a shipping platform that compares carrier rates in real time on every shipment and picks the optimal carrier against pre-set rules.
A rate engine takes a shipment (weight, dimensions, destination, service required) and runs it against every active carrier's rate card and routing logic. Connexx's rate engine evaluates every carrier on every order in under 200 milliseconds. The output is a ranked list of compliant carriers with their cost and SLA.
Carrier
Definition. Royal Mail's tracked parcel services, with target delivery in one working day (Tracked 24) or two working days (Tracked 48).
Tracked 24 and Tracked 48 are the workhorses of UK eCommerce. They cover every UK postcode, push scan events back to Amazon and other marketplaces within the SLA, and qualify for Amazon Seller Fulfilled Prime. Most UK retailers ship sub-2kg orders on Tracked 48 by default.
Carrier
Definition. A delivery service that operates on Saturdays, usually carrying an additional surcharge above weekday rates.
DPD Saturday, Parcelforce Saturday, and Royal Mail Special Delivery all offer Saturday delivery. The surcharge is meaningful (typically £3 to £7 above the weekday rate). Multi-carrier platforms apply Saturday routing only when the customer paid for it at checkout, not by default.
CarrierSFP
Definition. An Amazon programme that lets sellers offer Prime two-day delivery from their own warehouse, instead of Amazon FBA, using Amazon-approved carriers.
SFP requires sellers to meet strict performance thresholds (Valid Tracking Rate, Late Shipment Rate, On-Time Delivery Rate) and ship through approved carriers (Royal Mail Tracked 24, Amazon Shipping, DPD Next Day, and a small list of others). Sellers running SFP need carrier routing that defaults to the approved list and falls back gracefully when an order does not meet the criteria.
CarrierSLA
Definition. The carrier's contractual delivery promise, typically expressed as a target delivery time (e.g. next working day before 12pm) and a percentage of shipments delivered within it.
SLAs vary by service, by destination, and by carrier. DPD Next Day Before 12 is a different SLA from DPD Next Day. Carrier SLA data feeds into a multi-carrier platform's routing logic and into the customer-facing delivery promise at checkout. Missed SLAs are the source of most customer service tickets.
Carrier
Definition. The unique identifier the carrier assigns to a parcel or consignment, used to look up its status at any point in the journey.
Royal Mail uses a 13-character reference. DPD uses a 14-digit number. UPS uses 1Z followed by 16 characters. Each carrier's format is different. Connexx normalises tracking numbers into a single field per order and writes them back to Shopify, Amazon, eBay, or your ERP automatically.
CarrierVTR
Definition. An Amazon seller metric tracking the percentage of orders dispatched with a valid tracking number that scans within the SLA window.
Amazon's VTR threshold is 95 per cent. Carriers that scan parcels on collection (Royal Mail Tracked 24/48, Amazon Shipping, DPD) meet VTR cleanly. Non-tracked services do not. Connexx routes Amazon orders through VTR-compliant carriers by default and writes the tracking number back to Seller Central before the dispatch deadline.
Carrier
Definition. The time each day by which a parcel must be prepared and handed to the carrier to qualify for that day's collection.
Miss the collection cutoff and the parcel ships the next working day, which can push a next-day delivery to day three. Cutoffs vary by carrier and service: DPD's is typically 5pm, Royal Mail OBA 5:30pm, but both depend on account configuration. Connexx tracks cutoffs per carrier and flags orders at risk of missing the same-day window.
Carrier
Definition. A shipment or batch of goods sent from one sender to one recipient under a single set of carrier documentation.
In parcel shipping, a consignment is usually a single parcel. In freight, it covers multiple items or pallets moving together under one consignment note. The consignment reference is what the carrier, the ERP, and customs track against. Connexx generates a unique consignment reference per booking and writes it back to the originating order.
Carrier
Definition. Any event that prevents a parcel reaching its destination on the scheduled delivery day, such as an incorrect address, a failed delivery attempt, or a damaged item.
Delivery exceptions are the primary driver of WISMO tickets and customer complaints. Common causes are incorrect address data, recipient not available, access restrictions, and damaged packaging. A multi-carrier platform surfaces exception events in real time so the customer service team can intervene before the customer calls.
Carrier
Definition. A UK parcel carrier (formerly Hermes) operating one of the largest drop-off and door-to-door delivery networks in the country, used predominantly for B2C eCommerce.
Evri handles over 700 million parcels a year through a combination of courier delivery, ParcelShop drop-off points, and lockers. Its rates are among the lowest in the UK market, making it a default choice for high-volume B2C shippers on non-premium services. Connexx integrates Evri alongside Royal Mail, DPD, and others in a single rate comparison.
Carrier
Definition. Royal Mail Group's express parcel carrier, operating UK next-day, 48-hour, and international tracked services for business shippers.
Parcelforce operates its own depot network and fleet, separate from Royal Mail's letter and packet network. It is a common choice for heavier domestic parcels (above 2kg) and international tracked shipments where Royal Mail International Tracked does not offer the right SLA. Connexx integrates Parcelforce alongside Royal Mail and other carriers in a single booking queue.
Carrier
Definition. Royal Mail's guaranteed next-day delivery service with a time-certain delivery promise (by 1pm or 9am) and automatic compensation for loss or damage.
Special Delivery is the premium domestic Royal Mail service, used for high-value, time-sensitive, or legally important items. It includes up to £750 of compensation as standard, with enhancement available. Most businesses use it only for specific SKU categories (jewellery, documents, electronics) because the cost per parcel is significantly above Tracked 24.
Carrier
Definition. Amazon's own UK parcel carrier network, available to sellers using Seller Central or integrated platforms, operating alongside external carriers like Royal Mail and DPD.
Amazon Shipping is distinct from FBA: the seller ships from their own warehouse, but Amazon's drivers collect and deliver. It qualifies for Amazon Buy Shipping discounts and satisfies VTR and OTDR thresholds automatically. Coverage is Mainland UK with a growing footprint. Connexx includes Amazon Shipping in the rate engine so it competes on every order against Royal Mail, Evri, and DPD.
CarrierBFPO
Definition. The delivery zone covering British military bases and armed forces addresses worldwide, treated by UK carriers as a separate service with its own postcode prefix (BF1) and routing rules.
BFPO addresses appear alongside Highlands & Islands, Channel Islands, and Northern Ireland in carrier coverage maps. Royal Mail serves BFPO addresses at standard domestic rates. Most other carriers apply a surcharge or decline the service altogether. Multi-carrier routing rules should explicitly assign the right carrier per BFPO postcode rather than defaulting to the standard domestic logic.
Carrier
Definition. DPD's real-time delivery notification service that gives the recipient a confirmed one-hour delivery window on the morning of delivery, along with live driver tracking.
DPD Predict is the standard notification for DPD Next Day shipments. The customer receives a text or email with their one-hour slot, a map of the driver's progress, and options to change the delivery. It is the most granular pre-delivery communication of any UK carrier, which is why DPD scores consistently higher on consumer delivery satisfaction surveys. Connexx enables DPD Predict automatically on every DPD shipment.
Carrier
Definition. A UK B2B specialist carrier handling irregular dimensions, heavy items, and two-man delivery, primarily serving business-to-business and enterprise accounts.
DX operates where standard parcel carriers struggle: oversized parcels, items that need two people to deliver, and business postcodes where residential network coverage is weak. It sits alongside DPD and Parcelforce in the rate engine for B2B consignments that fall outside standard weight and dimension rules. Connexx routes to DX automatically when the shipment specs or delivery requirements exceed the standard carrier thresholds.
Carrier
Definition. A parcel carrier and locker network operating across UK residential areas, offering next-day, 48-hour, and Sunday delivery with a strong focus on B2C eCommerce.
InPost operates over 4,000 locker locations across the UK, predominantly in supermarket and retail car parks. It is a cost-competitive option for residential eCommerce deliveries and one of the few carriers offering Sunday delivery at scale. Connexx integrates InPost alongside Royal Mail, DPD, and Evri so locker delivery competes in the rate engine for every eligible order.
Carrier
Definition. The Dutch national postal operator and one of Europe's largest parcel networks, used by UK exporters for cost-effective B2C parcel delivery to EU destinations.
PostNL is a strong choice for low-value B2C parcels to the Netherlands, Belgium, and broader EU markets where express speed is not the primary requirement. It handles IOSS-registered shipments and supports the EU's postal customs requirements. PostNL is not a premium express carrier — transit times run 3 to 7 days — but it is significantly cheaper than DHL or FedEx on low-value consumer goods going to EU postal addresses.
Carrier
Definition. An additional fee some carriers apply to deliveries to residential addresses, reflecting the higher cost of delivering to homes compared to business premises.
Residential surcharges are common on pallet network and freight carrier invoices and are beginning to appear on express parcel carrier rate cards. A B2B shipper sending to a domestic address (e.g. a home office buyer) can be caught by a residential levy not visible in the base rate. Connexx builds residential surcharge logic into the rate engine so the cost displayed at booking reflects the actual charge on the invoice.
