What’s happened
InPost acquired Yodel’s parent company in 2025. Since then, the two networks have been integrating behind the scenes, bringing together Yodel’s doorstep delivery service with InPost’s locker and out-of-home network. On 17 July 2026, this integration became public: Yodel by InPost transitioned fully to the InPost brand, and the Yodel website and app were retired.
What’s changed for you
Tracking, account management, and customer support are now handled through InPost rather than Yodel. Any delivery preferences previously set in the Yodel by InPost app have carried over automatically, with one exception: what3words locations will need to be re-entered in the InPost app.
For support, please use the InPost app or visit inpost.co.uk/help, rather than Yodel’s previous channels.
Good to know
You may still see the Yodel name on some retailers’ websites for a period — this is expected to continue through 2027 as those retailers update their systems. Regardless, your parcel is moving through the same network.
Questions about how this affects your shipments
Please contact your Account Manager — they can walk you through anything this change touches on your account, from service mapping to tracking. You can also read more about shipping with InPost through ITD.