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Peak planning
Our peak report is built from real parcel data across ITD's customers. Use it to plan your capacity and courier mix before volume starts to climb.
Last peak started earlier and ran longer than most shippers planned for.
Weekly volume against a normal week
Volume climbs well before Black Friday and stays high for weeks.
| Week | Against a normal week |
|---|---|
| Week of 22 Sep | Level with a normal week |
| Week of 29 Sep | +1% vs a normal week |
| Week of 6 Oct | +3% vs a normal week |
| Week of 13 Oct | +6% vs a normal week |
| Week of 20 Oct | +10% vs a normal week |
| Week of 27 Oct | +13% vs a normal week |
| Week of 3 Nov | +17% vs a normal week |
| Week of 10 Nov | +24% vs a normal week |
| Week of 17 Nov | +40% vs a normal week |
| Week of 24 Nov | +81% vs a normal week |
| Week of 1 Dec | +60% vs a normal week |
| Week of 8 Dec | +58% vs a normal week |
| Week of 15 Dec | In the report |
| Week of 22 Dec | In the report |
| Week of 29 Dec | In the report |
| Week of 5 Jan | In the report |
| Week of 12 Jan | In the report |
| Week of 19 Jan | In the report |
| Week of 26 Jan | In the report |
Single courier vs multi-courier
11%
Undelivered means no delivery scan was recorded.
The short answer
Monday, as the weekend's orders land. How hard it hits is in the report.
The short answer
Parcels with no first scan. How to avoid it is in the report.
The short answer
Later than you'd think. The week to staff for is in the report.
The report breaks it down week by week, with what each spike means for your courier plan.
We work with 16 couriers across the UK and abroad. Our team can help you set up a second one and plan your collections before volume climbs.
Already a customer? Get Support in Connexx.
No. Anyone shipping in the UK can download it.
Parcels shipped through ITD over last peak, combined across customers and compared with a normal September. No individual customer's data is shown.
Before volume starts to climb, which is earlier than most shippers expect. The report shows when it started last peak.
Tell us straight away. If you have more than one courier set up with us, we'll move parcels to one with space.
Yes. Customers can ask their account manager to add one. If you're new to ITD, our team will set you up across our courier network.
Once a year, ahead of peak, with the latest peak's data.