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Connect Brightpearl to ITD and ship every order through our carrier network on rates the network earns.
BrightPearl automates your retail operation from order to accounts. ITD connects the carrier network to complete the workflow. Orders flow straight into dispatch, labels print against the right carrier and service, and tracking writes back to the order record — with no separate carrier setup for your team to maintain.
BrightPearl users have usually automated a significant part of the post-purchase process. Orders updating stock, feeding into accounts, routing to the right warehouse. Shipping tends to be the last manual step in that chain. With ITD in the workflow, orders go straight to dispatch through our carrier network, the right carrier matched to each shipment, and tracking returned to the BrightPearl record.
BrightPearl is a retail operating system used by omnichannel brands to automate the post-purchase process. Orders update stock, feed into accounts, route to the right warehouse, and trigger customer communications, all without manual input. It connects to Shopify, Magento, BigCommerce, Amazon and eBay, and includes a WMS module for warehouse teams managing fulfilment in-house.
Shipping tends to be the one part of the BrightPearl workflow that still requires direct carrier management. BrightPearl connects to carriers including Royal Mail, DPD and FedEx, but the rates on those connections depend on what you have negotiated. ITD sits at that point in the workflow, managing carrier rates across the network so the automation chain runs all the way through to delivery.
BrightPearl's automation routes orders and updates the record. ITD connects at the dispatch step, so shipments go out through our carrier network without breaking the automated chain.
Labels are produced with the correct carrier, service, and weight for each shipment. ITD manages the carrier side; BrightPearl's automation keeps running.
Carrier events return to the BrightPearl order record. Post-purchase workflows, customer communications, and CS queries all work from the same data.
ITD manages the carrier relationship and rates on your behalf. The rates on each shipment reflect network-scale buying power, not what a single business account achieves independently.
BrightPearl already connects to shipping providers. ITD adds to that, broader carrier network, competitive rates, same integration layer, so the rest of your BrightPearl setup does not change.
Connect Brightpearl and ship every order through one carrier network.