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Connect Base to ITD and ship every order through our carrier network on rates the network earns.
Base manages your eCommerce operation. ITD takes care of the carrier side. Orders flow straight into dispatch, labels print against the right carrier and service, and tracking writes back to the order record — with no separate carrier setup for your team to maintain.
Base gives eCommerce businesses the tools to manage orders, products, and customers in one place. The carrier side of that operation — which service, which rate, which label — is something each business manages separately. With ITD connected, orders from Base go out through our carrier network, the right carrier selected and labelled, with tracking returned to the order record.
Base is an eCommerce platform used by online retailers to manage their store, orders, and customer data. It gives businesses a central place to run the commercial side of their operation, with connections to the tools and services they use across the business.
For Base users, the carrier setup tends to be built up over time — individual accounts opened as the business grew, rates that reflected earlier volumes. What is rarely revisited is whether those accounts still make sense for the volume going through them today, or whether better services and pricing are available across a wider carrier network. That is the gap ITD closes.
Each order processed in Base is picked up by ITD in real time, ready for despatch with no manual step in between.
Labels are produced with the correct carrier, service, and weight for each order. ITD manages the carrier relationship; your Base operation continues as normal.
Carrier events feed back to the Base order record, so your team and customers stay informed without logging in to separate carrier portals.
ITD manages the carrier relationship and rates on your behalf. The rates on each shipment reflect network-scale buying power, not what a single business account achieves independently.
Base handles your orders and products; ITD provides managed rate access across a full UK carrier network — so each shipment goes on the right service at rates that reflect real volume.
Connect Base and ship every order through one carrier network.